The Pilot Group

Expertise in the Value Chain

The Pilot Group specializes in Value Chain optimization – end to end supply chain optimization including:

The processes include all functions of supply and demand, both inside and outside the enterprise.

Value Chain vs. Supply Chain

The Supply Chain includes the enterprise-wide processes that cover supply and demand, from purchasing through manufacturing through distribution.

The Value Chain takes the Supply Chain a step further – by including processes and partners outside the company.

Can your supplier’s supplier meet demand? How quickly does your customer’s customer want delivery?

If you are able to improve processes that involve external players, you can add value to the entire process.

The Impact of the Value Chain

The Pilot Group worked with an $800 million computer equipment value added reseller (VAR) to reduce backorders. The Pilot Group was able to identify high value issues for customers, who needed faster order fulfillment to satisfy their own customers.

In fact, customers were willing to pay a premium for guaranteed high service levels. The Pilot Group worked with the computer equipment VAR to speed up order fulfillment and sustain 95-98% service levels.

Result: The company was able to raise prices and realize higher profit margins because of its higher value added, more reliable services.